If you think that the size of the item is wrong and you want to change it you can write an email to "firstname.lastname@example.org" requesting a size change (please insert the order number in the object).
After contacting us we will proceed to book a collection of the shipment (at home by courier or at the post office closest to you).
Once arrived, the article(s) will be checked and replaced with the new requested size(s).
The second and new express shipping (from our warehouses) costing € 5.00 will be at your expense.
N.B. (please note): it is possible to request a size change within 30 days of purchase; returned items will only be accepted if unworn and in their original condition; the shoe box is also part of the purchased item, so please always double your returns.
All items will be checked upon return and a size change can only be paid if handled properly (if it
follow the above points). If the goods purchased and returned for the size change do not reflect the previous points, it will be
sent back and the shipping costs € 5.00 will be at your expense.